Refund policy

Refunds

We have a 30-day Free return policy, which means you have 30 days from the date you receive your item to request a return. After this 30-day period, returns will not be accepted.

To be eligible for a return, your item must be in the same condition in which it was received — unworn or unused, with all tags attached, and in its original packaging.

To start a return, please contact us at info@daisleythebrand.com.

If your return is accepted, we’ll provide you with a return shipping label along with instructions on how and where to send your item. Items sent back without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at info@daisleythebrand.com.

---

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect, so we can assess the issue and make it right.

---

Exceptions / Non-Returnable Items

Unfortunately, we do not accept returns on sale items or gift cards.

---

Exchanges

The fastest way to ensure you receive the item you want is to return the original item. Once the return is accepted, you can place a new order for the desired item.

---

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing justification.

To be eligible, your item must be returned in the same condition as received — unworn or unused, with tags attached, and in its original packaging. You will also need to provide proof of purchase.