Privacy policy

Daisley (“we,” “us,” or “our”) operates this website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect or process the following types of personal information:

  • Contact details such as your name, address, billing and shipping information, phone number, and email address.

  • Financial information such as payment details, transaction confirmations, and related records.

  • Account information such as login credentials, preferences, and settings if you create an account.

  • Transaction information such as items viewed, added to cart, purchased, returned, or exchanged.

  • Communications including customer support inquiries and correspondence.

  • Device and usage information such as IP address, browser type, and browsing behaviour.

Sources of Personal Information

We may collect personal information directly from you, automatically through cookies and similar technologies, from service providers who support our operations, and from marketing or business partners.

How We Use Your Information

We may use your personal information to:

  • Provide, operate, and improve the Services.

  • Process payments and fulfil orders.

  • Communicate with you, including sending promotional and marketing communications.

  • Run targeted advertising and marketing campaigns.

  • Maintain security and prevent fraud.

  • Provide customer support.

  • Comply with legal and regulatory obligations.

How We Share Your Information

We may share your personal information with:

  • Service providers such as payment processors, shipping partners, and IT or analytics providers.

  • Marketing partners and advertising platforms to help deliver relevant advertising.

  • Third parties with your consent, including social media integrations.

  • Authorities or other parties as required by law or in connection with business transactions.

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality, understand browsing behaviour, and deliver targeted advertising. You can adjust your browser settings to refuse cookies; however, some features of the Services may not function properly if cookies are disabled.

Data Security and Retention

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or request portability of your personal information. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails. Please note that essential communications relating to your orders may still be sent.

To exercise your rights, contact us at info@daisleythebrand.com.

Children’s Data

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

International Transfers

If you access our Services from outside Australia, your personal information may be transferred to, processed, and stored in countries outside your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Daisley
Email: info@daisleythebrand.com